Shipping & Product Delays

Thank you for reaching out regarding shipping or product delays. We sincerely apologize for any inconvenience or uncertainty these delays may cause.

Why Delays Happen:

• Most shipping delays are outside our immediate control and often result from manufacturer production issues, customs processing, or transit holdups at ports or railways.​

• We understand the frustration and want you to know we are working hard to resolve these matters as quickly as possible.

Our Commitment:

• Our team is closely monitoring the status of affected shipments and products.

• We will proactively communicate updates about your order as soon as we receive new information.​

• If you have questions, please submit a ticket or reach out to customer service so we can assist you.
   

We appreciate your patience and understanding during these times, and thank you for choosing us for your furniture needs. Your satisfaction is our priority, and we are here to help every step of the way.

-Furniture Row & Denver Mattress Co. Customer Service Support Team​