Warranty Assistance for Furniture Row & Denver Mattress Co. Customers
 

If you have a question or concern about the warranty on your furniture or mattress, we’re here to help ensure your experience is smooth and your issue is resolved promptly.

For In-Store Purchases:

• Please contact your local Furniture Row store directly for all warranty issues and service requests.

• Store contact details can be found on the Locations Page; staff will assist you in reviewing your warranty options and next steps.​

For Online Purchases:

• If your furniture was purchased online, please submit a customer service ticket using our official support portal.

• Include one of the following: your invoice number, the name under which the purchase was made, or the phone number as listed on your original invoice. This information helps us process your request quickly.​

• Attach clear photos showing the overall item and any specific issue to assist with your claim.​

What to Expect:

• Our support team will review your ticket and may request additional details.

• After verifying your purchase and the nature of your warranty concern, we will guide you through repair, replacement, or other solutions as covered by your warranty.​
   

For further questions or immediate assistance, please refer to our FAQ or contact Furniture Row’s customer service team directly.

-Furniture Row & Denver Mattress Customer Service Support Team